I'm interested in…

  • Strategy & Procedure
  • Catastrophic Injury
  • Professional Indemnity
  • Motor
  • Fraud
  • Disease
  • Liability
  • Commercial Insurance
  • Costs
  • Local Authority
  • Scotland

Insurance: Misrepresentation and non-disclosure - FOS online technical resource

The Financial Ombudsman Service (FOS) has published a new online technical resource on how it approaches cases involving misrepresentation and non-disclosure by consumers when taking out insurance policies

Online technical resource

In the resource, which includes case studies, the FOS explains that these cases usually arise after the insurer has rejected the consumer's claim (for example, because the consumer provided inaccurate information when taking the policy out) and avoids the policy (that is, treats it as though it had never existed by refunding all premiums paid). Cases also arise where the consumer is unhappy that the insurer wants to charge an additional premium to continue to provide cover after discovering a misrepresentation.

Online technical resource

For further information please contact:

Fiona James, Director, Professional Support Lawyer on 0191 233 5220 or at fiona.james@dwf.co.uk

Alex Fusco, Associate, Professional Support Lawyer on 0161 603 5211or at alex.fusco@dwf.co.uk

This information is intended as a general discussion surrounding the topics covered and is for guidance purposes only. It does not constitute legal advice and should not be regarded as a substitute for taking legal advice. DWF is not responsible for any activity undertaken based on this information.